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English Language & Literature — CBSE Class 10 board question

Q1. [10]
(1) In today's contemporary online shopping landscape, a perfect storm of choice engulfs consumers. Research consistently indicates that individuals presented with a limited selection tend to make more confident and efficient decisions compared to those confronted with overwhelming choices. (2) Consequently, assisting consumers in navigating the vast expanse of options available online has evolved into a thriving industry on a global scale. Many brands and retailers now employ marketing strategies revolving around the aspects given in the table below : (3) For a relatively new breed of consumer product startups, a different approach emerges entirely. Rather than attempting to navigate the existing sea of products, these companies claim to revolutionize conventional consumer choices. Some brands offer limited, functional, mid-priced products, instilling customer confidence and breaking the cycle of consumerism. (4) The global product abundance could be more equitable. Unfortunately, creators often prioritize wealthier consumers. (5) For startups promising accessible simplicity, their very structure may eventually lead them back to an overwhelming array of choices. Most of these companies rely on hundreds of millions of dollars in venture capital funding, and their inventors typically expect rapid growth. (Adapted for academic usage)
Read the following text and answer the questions based on the passage above.
  1. (i) What does the use of the phrase 'a perfect storm of choice', by the writer, in paragraph 1, tell us about their feelings? [1]
    1. (A) The consumers are elated
    2. (B) The consumers are confused
    3. (C) The consumers are confident
    4. (D) The consumers are decisive
  2. (ii) Identify the word in paragraph 2, that indicates that the writer feels assisting consumers has become a profitable industry. [1]
  3. (iii) Based on the aspects mentioned in the table, mention the marketing approach that is primarily concerned with understanding consumers based on various factors. [1]
  4. (iv) Complete the following analogy approximately, based on your understanding of the table : Cataloging people by gender, income level, personal interests etc. is to Data utilization as Algorithms, influencers, and ad tech are to ________. [1]
  5. (v) Which aspect in the table pertains to presenting consumers with carefully selected choices to assist decision-making? [1]
    1. (A) Challenge
    2. (B) Data utilization
    3. (C) Marketing trends
    4. (D) Retail assistance
  6. (vi) Based on your understanding, fill the blank with the appropriate option from those given in brackets : The solution to combat choice fatigue to ________ (follow / employ / recommend) lifestyle influencers on Instagram who provide self-improving content and product references. [1]
  7. (vii) Complete the sentence suitably : The different approach to revolutionise consumer choices is to ________. [1]
  8. (viii) Complete the following with a suitable reason : The writer believes that the global product abundance cannot be equitable because ________. [1]
  9. (ix) In the context of the last paragraph though the startups promise simplicity of access, what are the drawbacks of such a structure? [2]
Previously asked in CBSE board exam
2025 2/6/1 Q2
Generated by claude-sonnet-4-6 · 2026-06-15 07:12 · grounding stimulus
Model Answer

(i) (B) The consumers are confused

(ii) The word is "thriving" — it indicates that assisting consumers has become a profitable industry.

(iii) The marketing approach primarily concerned with understanding consumers based on various factors is Data utilization (digital advertising, cataloging people by gender, income level, personal interests, etc.).

(iv) Cataloging people by gender, income level, personal interests etc. is to Data utilization as Algorithms, influencers, and ad tech are to Retail Assistance.

(v) (D) Retail Assistance

(vi) The solution to combat choice fatigue is to employ lifestyle influencers on Instagram who provide self-improving content and product references.

(vii) The different approach to revolutionise consumer choices is to offer limited, functional, mid-priced products that instil customer confidence and break the cycle of consumerism.

(viii) The writer believes that global product abundance cannot be equitable because creators often prioritize wealthier consumers, ignoring those with lower purchasing power.

(ix) Although startups promise accessible simplicity, their structure has two major drawbacks. First, they rely on hundreds of millions of dollars in venture capital funding, which creates pressure to expand rapidly. Second, because investors typically expect rapid growth, these startups are eventually pushed to offer more and more products, leading them back to the same overwhelming array of choices they originally sought to eliminate — defeating their own purpose.

Source: Passage on online shopping and consumer choices

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Explanation
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Previous-year CBSE Grade 10 board exam questions, organised by subject and chapter, each with a model answer — free to read and print.